At GTK, we aim to work for the Earth and for Us. We conduct objective research to find solutions to challenges posed by climate change, the energy transition, and the circular economy. Our 400 experts are specialists in the mineral economy, green energy, water management, the environment, and digital solutions. Together with our Finnish and global partners we are building a more sustainable future. GTK is a research organization governed by the Finnish Ministry of Employment and the Economy.
The Geological Survey of Finland and its customers succeed by striving to be the best in their field. The best know-how combined with first-class geological research and its application are the cornerstones of our success. In addition, extensive networks and partnerships are needed. – Juha Ylimaunu, Chairman of GTK’s Board of Directors
GTK`s International Operations
Customer Satisfaction Remains High
In 2020, GTK invested in developing our customer relationships in several ways. The introduction of a new Customer Relationship Management system, re-defining our market and customer segments and renewing our models for customer relationship management made our approach even more customer oriented. The needs and targets of our new strategy were considered in the development of our customer activities.
On average, the answers to our customer satisfaction survey show that our customers remain highly satisfied with all measured parts of our services.